➤Project Background

SINOSWAN, as a leading global outdoor intelligent vehicle manufacturer, makes outdoor events easier, quicker, and safer. Upholding our commitment to global clients, a SINOSWAN technician recently traveled to Kenya to provide professional after-sales support for our client, LG, ensuring their mobile stage and event solutions operate at peak performance.

This visit reflects SINOSWAN’s dedication to delivering not just advanced mobile stage products, but also hands-on service and technical support wherever our clients operate.

➤On-Site Service & Technical Support

During the visit, the technician carried out a full range of after-sales services, including:

✔Inspection of hydraulic systems, ensuring smooth and safe stage deployment 

✔Checking structural integrity and stage stability for large-scale events

✔Maintenance and calibration of multimedia equipment, including LED screens and sound systems

✔Troubleshooting any operational issues and providing immediate solutions

✔Hands-on training for client staff on efficient operation and routine maintenance 

➤Fulfilling Our Commitment

SINOSWAN places great emphasis on customer satisfaction and operational reliability. This service trip ensured that:

◈All systems met performance expectations

◈Client staff gained confidence in operating the equipment safely and efficiently

◈The client’s events in Kenya can proceed without delays or technical interruptions 

The visit demonstrates SINOSWAN’s promise to stand by our clients long after delivery, providing expertise, guidance, and peace of mind for every event.

➤Client Feedback

LG expressed full satisfaction with the service, highlighting:

◈Professional and knowledgeable support

◈Immediate resolution of technical issues 

◈Clear guidance on proper operation and maintenance 

This reinforces SINOSWAN’s reputation as a trusted partner for event organizers worldwide, offering both high-quality products and reliable post-sales service.

➤Conclusion

The successful after-sales service visit to Kenya underscores SINOSWAN’s commitment to global clients and operational excellence. By providing hands-on support, training, and technical guidance, we ensure that every mobile stage and event solution is safe, reliable, and ready for any challenge.

SINOSWAN — Making Your Events Easier, Quicker, and Safer.
For inquiries and detailed specifications:
www.sinoswan.com
info@sinoswan.com
WhatsApp: +86 188 3895 0310/+86 186 3717 8390/ +8618538129701